Claims, appeals and inquiries

View instructions for submitting claims, appeals and inquiries at a glance for each line of business, including Medicare and FEP.

Member’s plan type	Claims	Appeals	Inquiries
Commercial and State Health Plan	Submit Claims	File Appeals	File Inquiries
Blue Medicare HMO and Blue Medicare PPO	Submit Claims	File Appeals	File Inquiries
Dental Blue	Submit Claims	File Appeals	File Inquiries
Federal Employee Program (FEP)	Submit Claims	File Appeals	File Inquiries

Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.

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