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Visit one of our locations

Did you know that we have Blue Cross and Blue Shield of North Carolina (Blue Cross NC) locations dedicated to helping you get the insurance support you need? We’re here to help you pick a plan, understand a bill, renew coverage and much more.

Get in touch with us

Our North Carolina customer service team is here to help. 

Frequently asked questions

You can find your Rx letter code in the lower right corner of your member ID card (shown in the blue circle below). If you don't have a letter on your member ID card, please log in to Blue Connect℠ to find the name of your individual or employer drug plan. 

You'll find the name of your Medicare plan at the top right of your member ID card or the bottom left. You can also find more plan details in the center of your card, below your Subscriber ID.

Find care that's right for you

Find in-network doctors, facilities, prescriptions and more. Explore care options, or log in to Blue Connect to search existing coverage.


Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.