Here's what you can do with the Contact Preferences Center
Providing the communication you need – when and how you need it – is important to us. With Blue Connect, you have control over your communication preferences.
Frequently asked questions
You may change your billing address online. When you log in to Blue Connect, select the Billing & Payments icon on your Blue Connect home page and then select Edit Billing Preferences. Any change you make will be processed within 48 hours.
If you make a one-time payment online, you can still receive a paper bill. You also have the option of going “paperless” and receiving email notification when your invoice is available online. If you sign up for automatic recurring (monthly) payments, you are automatically enrolled in email bill notifications and you will no longer receive bills by postal mail.
Starting October 2017, AutoPay billing notifications are sent 5 days prior to the due date of the 1st of the month.
Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities. Learn more about our non-discrimination policy and no-cost services available to you.
Information in other languages: Español 中文 Tiếng Việt 한국어 Français العَرَبِيَّة Hmoob ру́сский Tagalog ગુજરાતી ភាសាខ្មែរ Deutsch हिन्दी ລາວ 日本語
© 2023 Blue Cross and Blue Shield of North Carolina. ®, SM Marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Blue Cross NC is an abbreviation for Blue Cross and Blue Shield of North Carolina. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association.