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About Employer Portal

About our employer portal

Enjoy seamless control over your employer plan from one place with our Employer Services admin portal.

Fast access to administration tasks

We put your most important tasks right at your fingertips to save you time. 

Access invoices and make payments

Find and download member ID cards

Run important reports

Get benefit booklets, forms and onboarding materials

Powerful coverage insights

Our Reporting & Analytics gives you powerful data designed to make your coverage more affordable and effective for employees:

  • Utilization reports, population health data and other trends
  • Deep insights into your plan and what’s driving your costs
  • Details on reward program engagement and wellness participation

Easy access to member benefits and claims

Quickly see important information for members and their dependents in one central location. Our portal makes it easy to find the details you need.

Plan details and claims

Primary care provider (PCP)

Coordination of benefits (COB)

Other Employer Services portal highlights

Our employer portal offers other tools1 and resources that help employees get the most out of their Blue Cross and Blue Shield of North Carolina (Blue Cross NC) health coverage. 

Benefit promotion materials

Need a way to explain complicated benefits to your employees? Our Benefits Promotions include brochures, flyers, posters and other materials that are arranged by topic to help employees understand their benefits. Whether you want to print out posters for the breakroom or generate an insert for your newsletter, these materials help your employees make the most of their coverage.

Health and wellness programs

Support your employees with health and wellness programs2 that fit your workplace:

  • Smoking cessation3 and flu clinics
  • Cost Control videos to help lower health care costs
  • Rewards or discount program4 info to encourage better health behaviors and more cost-effective shopping for services
  • And much more

Insurance news and updates

Stay up to date with industry changes that impact your employees and bottom line. We catalog and share important updates you may have missed:

  • Insurance and legislative changes
  • Blue Cross NC coverage updates
  • New programs and resources for you and employees
  • Tips for cutting costs or using your plan

Need help getting started?

Run reports, complete important tasks or provide employee health support in our Employer Services portal.

Find an employer plan

Ready to learn more about employee coverage options? Whether you manage the benefits for thousands of employees or just a handful, we have a plan for you.

50 or fewer full-time employees

51 or more full-time employees


  1. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) offers several decision-support tools to aid you in making decisions around your health care experience. These tools are offered for your convenience and should be used only as reference tools. You should consult your own legal counsel, tax advisor or personal physician as applicable throughout your health care experience.

  2. Blue Cross NC offers wellness programs as a convenience to aid members in improving their health; results are not guaranteed. Blue Cross NC may contract with independent third-party vendors for the provision of certain aspects of our wellness programs and is not liable in any way for goods or services received from them. These vendors do not offer Blue Cross or Blue Shield products or services. Blue Cross NC reserves the right to discontinue or change our wellness programs at any time. These programs are educational in nature. They are intended to help members make informed decisions about their health and comply with their doctor’s plan of care. Decisions regarding care should be made with the advice of a doctor.

  3. Blue Cross NC provides tobacco cessation and diabetes reversal programs for your convenience. Blue Cross NC is not liable in any way for the goods or services received through the respective vendors. Blue Cross NC reserves the right to discontinue or change the program at any time without prior notification. Decisions regarding your care should be made with the advice of your doctor. Check with Blue Cross NC Customer Service to determine your eligibility. Blue Cross NC has contracted with a third-party vendor independent from Blue Cross NC to bring you these offerings.

  4. Your chance to earn Blue Rewards may be available for a limited time only. Please note that it may take time for activities to show as completed in the Blue Connect℠ Activity Center and for you to receive your reward. Members should consult with their tax professional on the tax treatment of any reward. Must be at least 18 years old to participate. Participation restrictions apply based on plan type. Blue Cross NC reserves the right to change or discontinue Blue Rewards at any time, including changing dollar amounts and available rewards, without prior notification. Consult with your benefits administrator or visit for full program terms and conditions.